Customer Testimonials

Castell Insurance, has received testimonials from happy clients for over 20 years. Nothing speaks louder about the service we provide than the words of a few of our satisfied clients.



“We are a young family in Seattle and we are happy to go to Castell Insurance for all of our policies. We have everything covered by the agents at Castell Insurance: our house, car, scooter, life insurance, and even our new baby boy!

Working with James Castell and John Coulson for these policies was really easy. Both agents spoke to us in “normal terms” and made sure that we understood our policies and coverage. They helped us find the right policies at the right prices. We are juggling two busy schedules and a newborn, and it was very reassuring to know that the Castell Insurance team had our best interests in mind! The team is very easily accessible via email and telephone, and signing up policies from Seattle was easy.

I highly recommend the Castell Insurance team!”

– Carlos and Cathy Lopez: Seattle, WA



“We have had insurance with Phil for over 10 years. We know he will contact us when he can save us money on our premiums. He also helped us with other insurance problems for a family member. He did so willingly and at no charge. We are delighted to have Phil Castell as our trusted friend and agent.”

– Ted and Jean Singley of Port Angeles, WA
 
 



“Phil’s knowledge and understanding of Medicare has been a great help. We trust him to keep us in the best plans for our needs. Having a local office is very convenient.”

– Bob & Glenda Clark of Sequim, WA
 
 



“It is always nice to have the services of John Coulson, as a local agent who works for my best interest in finding affordable medicare options.”

– Greg Madsen
 
 
 
 
 
 


“Thank you for your gracious attitude and patience.”

– Karen Machamer


“I have always felt very comfortable doing business with everyone at Castell Insurance. You have ensured my continued loyalty and my referrals to friends.”

– Terry Sabine


“Your service is priceless, I look forward to what changes are forthcoming and feel safe in your hands.”

– Margaret Keithly


“We recently purchased our first house and were feeling a bit over our heads when the mortgage company started asking for insurance documents. Fortunately for us, James was able to help get everything taken care of! With a few quick questions, he was able to give a more thorough quote than the ones that I had been able to gather by myself online. He considered our personal needs and recommended some changes in coverage that allowed us to actually have more coverage for less than the pre-packaged internet quotes I had compiled. James coordinated directly with the mortgage company to make sure they had all of the documents that they needed in order to keep our mortgage process moving toward a successful close.

James’ balance of personality and professionalism left us with an enjoyable experience where we felt confident about his knowledge and our decisions. We are thoroughly pleased with our experience with Castell Insurance so far; and while I certainly hope to never have to file a claim, we feel confident that James and team will be there to help guide us through the process when we need it.

Keep up the good work!”

– Zack and Laura Richardson


Regardless of the policies sold whenever a person requires help we are proud to assist the smooth handling of a claim or the timely resolution of any situation.

Get a Quote or call for a quote at 360-683-9284